Vital CRM
How can I send Email to both primary email address and secondary email address od customers?
There are 2 methods to set up the function.
Method 1
When sending emails directly from the customer information page, please tick "Edit Customer secondary email address" beside "TO" or "BCC" field.
Method 2
To send email by using templates, tick "Send to customer's secondary email address in batch".
https://faq.vitalyun.com/EN/CRM#3975