Vital CRM
If a customer replies to a two-way text message, where can I view it?

Note: What is two-way text messaging?
If a customer replies to a two-way text message, where can I view it?

You can check the customer's replies by clicking "Message Replied" in your SMS. 
＊After 7 days after sending the SMS, the points for the unanswered SMS will be returned.

You can check the customer's replies by clicking "Message Replied" in your SMS. (Refer to FAQ)
https://faq.vitalyun.com/EN/CRM#4259
若客戶回覆了雙向簡訊，可以在哪裡查看？ @ 閱讀文件 @ Vitals ESP 知識管理企業雲 (vitalyun.com)
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