Vital CRM
If a customer replies to a marketing email, where can I view it?

After sending out the marketing email, if a customer replies, the reply will be directed to your "Sent Email Inbox". You can view the customer's reply in that inbox.

After sending out the marketing email, if a customer replies, the reply will be directed to your "Sent Email Inbox". You can view the customer's reply in that inbox.
https://faq.vitalyun.com/EN/CRM#4453