Vital CRM
Why can’t my Member see the note that I created on the Member’s page?

The reason is because your note is not set to "PUBLIC".

How to make notes public:
Click the eye and lock icon below the note box and your note will be public.
Every note that you want your Members to see needs to be "PUBLIC".

The reason is because your note is not set to "PUBLIC".
https://faq.vitalyun.com/EN/CRM#3908
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