Vital CRM
How do I enable customer to reply email?

Emails sent by the CRM system can't be replied. Therefore, for users who wants to reply to emails sent by the CRM system, you can provide a receiving email account in the email and ask the recipient to reply to the email you provided.

Emails sent by the CRM system can't be replied. Therefore, for users who wants to reply to emails sent by the CRM system, you can provide a receiving email account in the email and ask the recipient to reply to the email you provided.
https://faq.vitalyun.com/EN/CRM#4108
如何設定回復信件 @ 閱讀文件 @ Vitals ESP 知識管理企業雲 (vitalyun.com)
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