Vital CRM
The customer has already joined the social media function of CRM before enabling the customer form. How can I send them the customer form?

You need to enable your customer form first (click here) before being able to send the customer forms. In the LINE customer list page of the social media tab, in addition to sending messages to customers, you can also send a current customer form to collect information from current existing customers: [Actions > Send customer data collector] at the top right.

You need to enable your customer form first before being able to send the customer forms. In the LINE customer list page of the social media tab, in addition to sending messages to customers, you can also send a current customer form to collect information from current existing customers: [Actions > Send customer data collector] at the top right.
https://faq.vitalyun.com/EN/CRM#4243
客戶在啟用客戶資料回填表前，已經先加入了CRM的社群媒體功能中，如何發送客戶資料回填表？ @ 閱讀文件 @ Vitals ESP 知識管理企業雲 (vitalyun.com)
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