Vital CRM
How can I enable myself to receive Social Media Messages notification?
In your own profile page, tick "Activate notifications for unread messages in social media".
*Note that when you first use the social media function, the notification setting for non-administrators is set to "off" by default, and users must go to the personal area to turn on the notification.
https://faq.vitalyun.com/EN/CRM#4264