Vital CRM
When a customer sends a message via the LINE official account, how does the app notify you?

After Vital CRM App has enabled the functionality to send and receive messages through social media, users will receive notifications when there are new LINE@ messages.

If the Vital CRM App is currently running, you can instantly see the new message.


If the app is in the background mode (i.e., not actively used), you will receive reminders in the notification list.

If the Vital CRM App is currently running, you can instantly see the new message. If the app is in the background mode (i.e., not actively used), you will receive reminders in the notification list.
https://faq.vitalyun.com/EN/CRM#5504