Vital KM
How can I confirm if my file has failed to be converted?

Some of the reasons that a file has failed to be converted when previewing include: the file itself is non-printable, preserved, has a password or an external software encryption. Please remove the restrictions and try again.

Take Excel (.xls, .xlsx) for example, the most common reasons for convertion failure are:

  • Sheets contain freeze panes or columns settings
  • Contains macro or data connection settings
  • Protection lock set for workbook (or worksheet)
  • Encryption or non-printable data settings

Some of the reasons that a file has failed to be converted when previewing include: the file itself is non-printable, preserved, has a password or an external software encryption.
https://faq.vitalyun.com/EN/Knowledge#2715
What should I do if there's no response when I click “save” while using Chrome browser?
Vital KM版本 4
How to cancel a subscription
Vital KM版本 2
Vital Knowledge default templates "Academic Research" edition
Vital KM版本 3
Vital Knowledge default templates "Enterprise" edition
Vital KM版本 3
Is there a Vital Knowledge app?
Vital KM版本 2
How to purchase online/start a free trial
Vital KM版本 2
How do I log in to Vital Knowledge?
Vital KM版本 3
How do I create a new category?
Vital KM版本 2
Can the logo on the top left corner be changed?
Vital KM版本 2
What is a "recommendation"?
Vital KM版本 4