Vital KM
Why even though a role is set properly in account settings can't the relevant person add documents?
Use [Role] for example, if the folder setting is relevant to this role, why can’t the relevant person dd any document?
After you add a new role, you must add the relevant person into the role, then the person can add new documents.
How to add the relevant person into the role?
1. Please click [Management] and then [Role] under [Account Setting].
2. Please choose the account and click [Add] to add into the role.
3. For searching users and selecting users, please click [Member] so the members that you selected will be filled in [Selected Members].
4. After selecting, the adding page will show up the selected members. Click [Save] to finish.
https://faq.vitalyun.com/EN/Knowledge#922