Vital CRM
How can I send emails to customers who have not open my marketing email?

There are no shortcut from the system to do this. Follow the steps below to send emails to customers who have not open the marketing email :

1. Add a certain tag for customers who have successfully opened the letter.
2. Go back to the customer page, filter out the customers list, and then exclude the customers with the tag you made before.
3. Send emails again to the customers who have not opened the letter.

Note: You can also use the same method for customers who have opened the marketing emails.

There are no shortcut from the system to do this. Follow the steps below to send emails to customers who have not open the marketing email. (Refer to FAQ)
https://faq.vitalyun.com/EN/CRM#4111
如何針對未開啟信件的名單發送信件 @ 閱讀文件 @ Vitals ESP 知識管理企業雲 (vitalyun.com)
請問如何針對有開啟某郵件的客戶貼上標籤呢？ @ 閱讀文件 @ Vitals ESP 知識管理企業雲 (vitalyun.com)
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