Vital CRM
Can emoji symbols be used in LINE marketing messages?
Currently, LINE of the CRM system does not support displaying stickers or emoji in third-party systems. Therefore, stickers and emoji used in LINE cannot be displayed in CRM. This means that if you send a message from CRM with emoji codes, such as (Rose), it will not be converted into an emoji on the customer's mobile device. Therefore, if you want to include emoji in your message, please send it through LINE App.
https://faq.vitalyun.com/EN/CRM#4414