
Vital CRM
Why didn't the customer receive the marketing email?
The system shows that the marketing email has been sent successfully, but some people have not received the email. Is there any problem with the system?
If the system indicates that the marketing email was successfully sent, but someone did not receive it, it could be due to various reasons. One possibility is that the email might have been filtered as spam or ended up in the recipient's junk or promotional email folder.
* Why is the marketing email labeled as spam mails?https://faq.vitalyun.com/EN/CRM#4520