Vital CRM
How to sync friends from LINE Official Account to CRM?
To sync LINE official account friends to a CRM system, follow these steps:
1. Go to [Settings > LINE].2. Use the "Sync LINE Account Friends" function to add the official account's friend list as a CRM client.
3. Note that the official account must be verified and become a certified account (blue shield) or enterprise account (green shield) before you can use the sync function to retrieve the friend list.
4. After the synchronization is completed, you can view the execution records of the recent synchronization. If the account is not verified, there will be records of unusable .
5. If the synchronization is successful, the following information will be displayed:
- Total number of LINE official account friends
- Number to be synchronized: After retrieving the list, compare it with the existing LINE customers in CRM, the total number of friends who have not yet joined the system
- Number of successful synchronizations: After processing the friends to be synchronized one by one, the number of successfully added CRM customers.
- In the event log, you can further view the start and end time of synchronization.
https://faq.vitalyun.com/EN/CRM#4391